Retail Operations Manager
HPZ - Lagos
The Role: Cool World Retail Operations Manager The successful candidate will be required to:
· Maximise profitable sales
· Optimise operational efficiency in stores
· Optimise operating profit in stores through increased sales and cost-effective use of resources
· Help form and deliver Cool World corporate strategy
· Help develop 5-year plan
· Help find new stores and be responsible for new store openings
· Recruit, motivate and develop store management
· Agree and control store budgets
· Ensure stores achieve their sales plans· Management of stock in stores
· Work with group resources to maximise effectiveness and minimise cost
· Ensure the selection of suppliers and negotiation of best prices for store procurement
· Ensure the achievement of first-class customer service
· Produce retail Operations Manual
· Help develop business systems for stores
· Ensure all promotions are implemented effectively· Ensure smooth operation of stores on a day-to-day basis
· Ensure stores hit deadlines· Help develop consumer credit proposition
· Produce visual Merchandising Manual
· Achieve same high standards in all stores
· Produce annual calendar of store activity
· Record trading points affecting business for future planning
· Ensure the achievement of Gold Standard After Sales service
The Person: The successful candidate will be required to possess:
· B.Sc. or HND in Business Studies or any relevant field
· 5-7 years work experience in a relevant role
· Work experience in retail store management
· A proactive spirit with ability to use initiative, prioritise and work autonomously
· CAN DO attitude, exhibiting our core values – COURAGE, ACCOUNTABILITY, NETWORKING, DRIVE AND ONENESS Please note that only shortlisted candidates will be contacted.
Closing date: 03 Dec 2010
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