Job Vacancies at Maersk Logistics Nigeria

Maersk Logistics is a recently established freight forwarding operation and as such is in the high growth phase of its operation. As a result of this Maersk Logistics is looking for a Sales Executive.

The sales executive is responsible for driving external and internal sales activities of freight forwarding products to new and existing customers within Nigeria.

Responsibilities:

- Deliver agreed targets of DAMCO/MLOG business through personal sales engagement and follow up
- Secure new customers for all products of Damco Nigeria
- Actively drive and manage the pipeline and forecasting opportunities for Damco Nigeria
- Grow the existing customer base, focusing on profitability
- Manage the selling process, including pricing and contract negotiations
- Maintain good knowledge of the customer’s business
- Identify account needs, opportunities and key buying factors for existing customers
- Seek to continuously improve customer satisfaction
- Create a deep understanding of our products and services and translate same into persuasive proposals.
- Visit both existing and potential customers
- Work closely with customer service to create SOPs and implement improvements when needed
- Follow the guidelines and policies for the sales activities
- Live APMM values

Key Performance Indicators:

- Growth of CM1 and volumes
- Number of sales activities (calls and visits)
- New wins (new customers and/or new opportunities and volumes with existing customers)
- Customer Loyalty

Key skills:

The ideal candidate has good communication and persuasion skills. She/he has the drive for results and wants to work in a competitive and international environment.

- Knowledge of forwarding in customer service or sales
- Action oriented
- Ambition / drive for results
- Good people skills
- Commercial mindset
- Customer focus
- Negotiation skills
- Background in logistics, shipping or customer service and sales

Experience:

1-2 years in sales or customer service within the shipping or forwarding industry.

Click here and apply online.

Job Vacancies at Safmarine Nigeria

Safmarine Nigeria continues to grow aggressively and has in the last 4 years doubled its business, and expanded both its office and liner service network to encompass all maritime/commercial centers. It acts as a focus for the NBT Cluster Structure.

The cluster has strong growth potential and has a dynamic team with many different business entities, ranging from stevedoring to container terminals and logistics.

Safmarine is recruiting for an Import Customer Service (Pre-call).

Key Areas of Responsibility:

1. Achieving Safmarine Nigeria’s set Customer service yearly targets

• Customer satisfaction survey target
• Access and Experience targets
• Customer service PDI/KPI targets

2. Handle all Safmarine Import related Pre-call activities

• Ensure arrival notices are sent timely
• Ensure BL parties are correctly updated in all related systems according to customer requirements
• Ensure increase in invoicing accuracy in relation to invoiced parties and charges
• Ensure cargo concessions given prior to arrival are documented and properly applied

3. Handle all customer service related issues

• Proactive customer notifications (arrival notices, cargo rolling, re-routings, short-shipments, rotation numbers etc)
• Transshipment & Re-shipment requests
• Documentation amendments
• Customer invoice enquires
• Coordination of Safmarine branding & Events
• Customer database management
• Special cargo requests (step-down, retention, re-handling etc)

4. Act as in-house sales back-up

• Assist in handling customer enquires and issues for segmented and non-segmented customers

Generally:

• Inter and Intra department coordination – (especially with Maersk Line colleagues handling back-office functions)
• Attend to APM mail communications – ensure prompt and effective communication. Ensure clear differentiation between internal correspondence and external correspondence.
• Handle customer’s complaints and ensure corrective actions are initiated, thus preventing that same mistakes happening again.

Training/Special Skills Required:

• Overall shipping knowledge.
• Communication and probing skills.
• Problem solving skills.
• Inter Personal skills.
• Report writing / reporting skills
• Ability to multi-task
• Excellent IT skills

Click here and apply online.

Job Vacancies in Serviced Office Firm

Our client is Nigeria’s leading serviced office provider; they offer a complete solution which eliminates all the constraints involved in operating an office, so clients can focus on their core business as well as their human and capital resources.

They are looking to fill the position of a Marketing Executive. This person will drive the marketing team.

The role has a strong marketing focus, with the flexibility to adopt new techniques into the marketing mix, as marketing plays a key role in researching viability, and developing business plans.

Key Responsibilities

• Managing the production of marketing materials, including leaflets, posters and flyers – this can involve writing and proofreading copy and liaising with designers and printers;
• Arranging for the effective distribution of marketing materials;
• Maintaining and updating mailing databases;
• Carrying out market research and customer surveys to assess demand, brand positioning and awareness;
• Monitoring competitor activity;
• Contributing to and developing long-term marketing plans and strategies;
• Use email and other electronic marketing techniques to inform customers of products and services and generate sales.
• Create and implement marketing communications.

Remuneration: Competitive (plus commission)

Skills:

• Excellent verbal and written communication
• Ability to think outside the box and be creative
• Effective organizational skills
• Ability to plan and formulate strategies
• Ability to implement strategies by using or adapting tactics
• Ability to drive and inspire
• Confidence
• Ability to identify market segments, niches, and potential markets
• Thorough knowledge of competitors’ products and services

Education & Qualifications:

• Minimum of a Bachelors degree or equivalent with good academic results.
• At least 5 years post NYSC experience.
• Experience working in a broad marketing role
• Strong e-marketing experience
• Good project management skills
• Sound understanding of the principles of marketing
• Travel to local customers at least 70% of time

Only suitable candidates will be contacted.

We are looking for candidates who are ready to resume work latest by 10th August 2009.

To apply, please email detailed CV to esther.pearce@careersnigeria.com

Job Vacancies at Meridian Technologies Ltd

Meridian Technologies Ltd. is a mega IT Training and Solutions Company operating at three locations in Lagos – Victoria Island, Maryland and Surulere.

It represents Aptech Computer Education, is an authorized Oracle University partner, Microsoft Gold Certified partner, a Cisco Networking Academy, CompTIA member and has authorized Prometric, Vue & TOEFL testing centres.

It markets an innovative networking and security solution, ENPAQ. To meet its expansion plans, it seeks qualified candidates to fill the following key positions : Career Counsellors/Marketing Executives

Women Computer Science Graduates with NYSC discharged certificate in the 26-32 years age group should apply. Applicants must be aggressive go getters, possess excellent communication & presentation skills, and 2-3 years demonstrable experience in counseling, sales or marketing to corporate clients.

Applicants should be highly presentable, ambitious and willing to work outdoors extensively. The candidates will be responsible for meeting enrolment targets for individual students and value targets for corporate trainings.

Exceptional candidates who are non- Computer Science Graduates may be considered.

The position offers a challenge of working with major international brands and offers a competitive salary package, performance based incentives, continuous training and an exciting long term career.

Candidates with no prior experience need not apply. As the positions are based at Lagos, candidates residing currently in Lagos will be given preference.

Interested applicants should apply with their CV and a passport photograph on or before 6th August 2009 to the email: career@meridian-nigeria.com

Job Vacancies at Oando Plc

Oando Plc, the leading integrated energy solutions provider with investments spanning the entire energy value chain.

Through innovative management, consistent value creation and an enabling environment, Oando has evolved from a traditional downstream company to an integrated energy solutions provider.

Oando is seeking highly qualified candidates to fill the following positions:

Service Delivery & Project Manager

Job Reference: SDPM-1

Overall purpose of job:

Coordinate the delivery of services from the associated technical and service control teams, ensuring a cohesive high quality service is delivered to the end client. Ensure that the SLA/OLA is met or exceeded and that the required service reports are produced and are suitable for to present the client. Use these report to demonstrably reduce cost and improve service level. Manage all IT Projects and coordinate the IT department’s role in entity project requiring IT input.

Responsibilities

Strategy

* To be the prime contact in IT and accountable for all aspect service of delivery
* Develop and constantly review service level Agreements
* Developing customer satisfaction
* Proactively look for areas of innovation ensuring a culture of continuous service improvement and the best practice is achieved
* Ensure services are provided n a cost justifiable manner

Operational

* Incident, problem and change management
* Documenting and publishing the service catalogue
* Leading services and service level negotiations with end users
* Documenting and publishing service level agreements
* Responsible for all underpinning contracts with other department or third parties
* Produces Departmental training plan
* Reviews service reports internally in IT technical support with end users
* Produces service reports
* Planning of delivery modified services and existing service deployment through the use of project management methodology
* Work with Technical support team to ensure skills portfolio exists to support services
* Monitor performance and quality service delivery
* Operational support process compliance
* Responsible for overseeing the creation, adjustment, and/or shutdown of services

IT Projects

* Create and maintain an IT project plan that communicate tasks, milestones, dates, status and resource allocation
* Planning project stages and assessing the business implications for each one
* Putting together and coordinating the work of the project team
* Monitoring progress and making sire costs, timescales and quality standards meet agreed targets
* Adjusting plans to cater for unforeseen circumstances
* Keeping senior Managers and clients up to date with progress
* Signing off and evaluating completed tasks

Key Performance Indicators

o Percentage of services delivered within negotiated SLA requirements
o No of identified service improvements opportunities within the financial year
o No of identified cost improvements opportunities within the financial year
o Percentage reduction in service failure within the financial year
o Percentage increase in project delivery success within the financial year
o Percentage deviation of forecasted versus actual cost of IT services within the financial year
o Percentage of IT Projects meetings agreed timelines and cost
o Percentage of deviation of forecasted versus actual cost of IT projects
o Percentage deviation of forecasted versus actual

Person Specification:

* 1st degree in computer science, computer engineering or related areas {2:2 min}
* 6-8 years in cognate work experience, two of which must have been at a senior level in a reputable organisation/institution
* ITIL foundation certification
* ITIL masters certification an added

Required Competences:

* Oil & Gas industry dynamics
* A very good knowledge of ITIL processes
* Project management
* Product knowledge
* Team leadership and management
* Customer focus/service orientation
* Oral and written communication
* Relationship management

Corporate Communications Manager

Job Reference: CCM-2

Overall purpose of Job

Responsible for the planning and execution for specific corporate, product and service brand management efforts, image and reputation management programmes. Ensures adequate levels of awareness of the Oando brand, and the value proposition of the various products and services provide by each company within the Group.

Person Specifications:

o 1st degree in the Humanities, social sciences, Administrator or related areas {2:2 min}
o 6-8 years experience [corporate/External Affairs, Media and/or Advertising], two of which must have been at a senior level within a reputable organisation

Required Competencies:

+ Excellent oral & written communication skills
+ Corporate communications strategy development and execution
+ Knowledgeable about the best practices in strategic institutional branding
+ Good media relations skills
+ Leadership/supervisory, interpersonal relations and team playing
+ Effective presentation skills

How to Apply

Interested candidates should send their job curriculum vitae to jobs@oandoplc.com, quoting the reference as the email subject.

Closing date for both applications is August 11, 2009. Please note that only shortlisted applicants will be contacted.