Team Assistant
Duties and Accountabilities
These will include, but are not limited to:
• Keeping abreast of the Organization’s directives on and ensuring effective processing of all project documents.
• Using desktop processing skills to produce complex texts, reports, figures, graphs, etc., according to Bank format and distribution.
• Collecting and inputting data provided by Task Team Leaders into the central database, including processing new project status reports.
• Tracking and reporting on appropriate aspects of the Team’s operational activities.
• Drafting standard letters, memos, faxes, etc. conforming to the Organization’s regional standards, using proper grammar, punctuation and style.
• Drafting minutes of meetings.
• Performing Analytical tasks as may be requested by the Team Leader from time to time.
• Providing assistance in editing large documents.
• Maintaining up-to-date divisional project files (both paper and electronic).
• Answering internal and external queries on the assigned portfolio or, as necessary, taking accurate and comprehensive telephone messages, and routing them to appropriate persons to handle.
• Assisting in preparation and logistical planning for various events, e.g. conferences, workshops, negotiations, board presentation and signing, etc.
• Maintaining current distribution lists, phone/address lists of project/product contacts, and distributes documents for the team.
• Serving as a back-up to other staff and Task Team Assistants on project and administrative tasks.
• Keeping abreast of the Organization’s directives on and ensuring effective processing of all project documents.
• Using desktop processing skills to produce complex texts, reports, figures, graphs, etc., according to Bank format and distribution.
• Collecting and inputting data provided by Task Team Leaders into the central database, including processing new project status reports.
• Tracking and reporting on appropriate aspects of the Team’s operational activities.
• Drafting standard letters, memos, faxes, etc. conforming to the Organization’s regional standards, using proper grammar, punctuation and style.
• Drafting minutes of meetings.
• Performing Analytical tasks as may be requested by the Team Leader from time to time.
• Providing assistance in editing large documents.
• Maintaining up-to-date divisional project files (both paper and electronic).
• Answering internal and external queries on the assigned portfolio or, as necessary, taking accurate and comprehensive telephone messages, and routing them to appropriate persons to handle.
• Assisting in preparation and logistical planning for various events, e.g. conferences, workshops, negotiations, board presentation and signing, etc.
• Maintaining current distribution lists, phone/address lists of project/product contacts, and distributes documents for the team.
• Serving as a back-up to other staff and Task Team Assistants on project and administrative tasks.
Requirement
• Excellent command of written and spoken English
• Excellent interpersonal and communication skills, and ability to interact tactfully with people of all levels.
• Demonstrable team spirit and strong desire to actively contribute to a team’s objectives.
• Willingness to extend his/her working hours to meet deadlines and at short notice.
• Ability to function effectively in multi-disciplinary teams within a matrix management environment.
• Ability to work independently and produce excellent results under pressure.
• Excellent word and data processing skills (Word, Excel, Lotus Notes, etc.)
• Ability to pass relevant Bank Group tests in place at time of recruitment (e.g. English language, computer applications, etc.).
• Minimum of two years cognate experience.
• HND or First Degree obtained at not less than Lower credit or Second Class (Lower) grades, respectively.
• Excellent interpersonal and communication skills, and ability to interact tactfully with people of all levels.
• Demonstrable team spirit and strong desire to actively contribute to a team’s objectives.
• Willingness to extend his/her working hours to meet deadlines and at short notice.
• Ability to function effectively in multi-disciplinary teams within a matrix management environment.
• Ability to work independently and produce excellent results under pressure.
• Excellent word and data processing skills (Word, Excel, Lotus Notes, etc.)
• Ability to pass relevant Bank Group tests in place at time of recruitment (e.g. English language, computer applications, etc.).
• Minimum of two years cognate experience.
• HND or First Degree obtained at not less than Lower credit or Second Class (Lower) grades, respectively.
Receptionist
Duties and Accountabilities
b)Greeting and issuing the welcome package for visiting mission staff;
c)Ensuring the maintenance of the visiting mission area; the conference room(s) and other designated offices by ensuring that the areas are in good and orderly manner; set up with the basic office supplies; current information on VC etc;
d)Coordinate the office supplies and stationery
e)Performing any other office tasks as assigned by the supervisor
Requirement
o HND or Bachelors degree in Secretarial studies, Office Administration, Communication or any relevant business discipline.
o At least 2 to 3 years direct relevant experience in a large international or multinational or corporate or public service organization;
o Good English language skills (verbal and written) and working knowledge of relevant computer software, particularly Word, Excel, Internet;
o Excellent phone etiquette, coupled with ability to take comprehensive and accurate phone calls/messages, ensuring they are routed in a timely and efficient manner to the proper destination;
o Good team player with ability to interact tactfully and affectively with staff at all levels;
o Willingness to seek assistance from supervisor(s)/colleagues and learn from them;
o Ability to deal accurately and complete tasks according to specific standards;
o Ability to function effectively in multi-disciplinary teams within a matrix management environment.
o Ability to follow through on work priorities, and respond creatively to client requests.
o Demonstrated interpersonal skills, initiative, resourcefulness, effective time management, organizational skills and ability to handle confidential information.
o Ability to solve simple routine problems/constraints.
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