STRESERT Services Limited (customer service officer)

STRESERT Services Limited is a professional business support services company offering quality support services covering manpower resourcing, managed staffing, training and development programmes and immigration services to corporate organisations. They are in need of customer service officer.

Qualification:

Minimum ND Holder

Method of Application:

An interested candidate should forward his/her CV to osai@stresertservices .com

Kenya Airways Jobs: Sales and Ticketing Agent

Kenya Airways, The Pride of Africa is looking for ambitious high fliers with exceptional qualities to fill the under listed positions.

Job Title: Sales and Ticketing Agent
ROLE PURPOSE STATEMENT 
To provide excellent services to customers in terms of ticketing reservations and KQ product to generate sales and ensure customer satisfaction and loyalty.
KEY ACCOUNTABILITIES /RESPONSIBILITIES
• To do reservations & ticketing for all KQ clients to generate sales
• Fare quotes to all KQ clients to provide the best applicable fares and generate sales
• To recruit and handle existing and prospective frequent fliers to win and retain loyalty.
• Printing and reconciling of sales returns to accounts for daily sales
• To promote all KQ products to create awareness and generate sales
• To promote direct telephone sales so as to reduce distribution costs and generate sales
COMPETENCIES
• Team Player Customer focused
• Good communication skills
KNOWLEDGE, SKILLS & EXPERIENCE
• University graduate
• IATA/UFTAA Diploma/basic airline fares and ticketing
METHOD OF APPLICATION
Interested candidates are required to submit applications and curriculum vitae latest by 31st March 2011 
The Country Manager
Kenya Airways
P.O. Box 50147
Ikoyi – Lagos

KPMG Recruits Graduate Trainees

KPMG International is a global network of professional services firms.

KPMG operates as an international network of member firms offering audit, tax and advisory services. We work closely with our clients, helping them to mitigate risks and grasp opportunities.  

We now operate in 150 countries and have 138,000 people in all member firms around the world.

Combined revenues for KPMG member firms totaled US$20.63 billion for the fiscal year ending September 30, 2010, versus US$20.11 billion for the prior fiscal year.

KPMG Nigeria i s recruits the following Graduate Positions: Advisory Fresh Graduate, Tax Fresh Graduate, Audit Fresh Graduate, Infrastructure Fresh Graduate, Audit Experienced Hire, Tax Experienced Hire, Advisory Experienced Hire, Infrastructure Experienced Hire, etc

Use the link below to view description for each position.

Job Title City/State Position Id Date Posted Advisory Fresh Graduate Ikoyi Lagos EB-4004134042 17-Mar-2010 Tax Fresh Graduate Ikoyi Lagos EB-1604012657 24-Mar-2010 Audit Fresh Graduate Ikoyi Lagos EB-7809873576 24-Mar-2010 Infrastructure Fresh Graduate Ikoyi Lagos EB-2741606169 24-Mar-2010 Audit Experienced Hire Ikoyi Lagos EB-3295061636 24-Mar-2010 Tax Experienced Hire Ikoyi Lagos EB-5394742443 24-Mar-2010 Advisory Experienced Hire Ikoyi Lagos EB-1776098839 24-Mar-2010 Infrastructure Experienced Hire Ikoyi Lagos EB-1431131215 24-Mar-2010

Apply here

Job at MTN

MTN Customer Acquisition Manager

•Manage acquisition of new number range process with regulatory bodies/authorities (NCC)
•Manage procurement of SIM cards in line with approved business forecast
•Manage the procurement process of approved number range  with procurement unit
•Monitor the distribution of all Sim cards and ensure availability across the country
•Manage and monitor provisioning of numbers with Network Group (NWG)
•Report on SIM Card stock in channel across the regions
•Compile sales and distribution reports and analyze target trends in the trade channel within the regions.  
•Develop and build relations with all internal stakeholders 
•Ensure SIM Card Registration targets are met periodically
•Ensure that Regional targets and service levels are achieved
•Ensure timely payment on all SIM Cards registered within given period
•Collate and monitor SIM Card Registration box activity
•Manage deployment of SIM Card Registration boxes as well as reverse logistics of boxes
•Manage repair and swap process for SIM Registration kits
•Manage and monitor SIM Registration process across the regions
•Support the development and implementation of the national sales strategy within the regional environment
•Perform other duties as assigned by the Senior Manager – Consumer Sales

APPY

Job at MTN

MTN Revenue Assurance Analyst Customer Lifecycle Management (CLM)

Review and evaluate the Campaign Concept Document (CCD)
•Identify data integrity issues on data used in campaigns

•Implement best practice revenue leakage identification strategies
•Conduct best practice in Customer Lifecycle Management Billing Assurance
•Ensure all Campaign revenue disputes are resolved
•Develop controls on RA Application required for CLM Assurance
•Conduct periodic reconciliation of campaign datasets between network switch and bill  systems in line with MTNN specifications
•Ensure proper data management and server housekeeping
•Participate in weekly cross functional CLM meeting
•Perform follow up of previous campaigns to ensure reversion to required state
•Perform ROI review as and when necessary (or required)
•Provide relevant feedback on user requirements, and change control to the telecom analytics team.
•Monitor NWG and IS compliance to all deadlines and reporting requirements
•Advise Telecom analytics manager on past/current/future automation projects
•Guide and advise external auditors on data and systems complexities
•Ensure data requests for external audit are met

Apply