Job at Globacom Limited: NOC Engineers

Globacom Limited, a National Operator in GSM, Fixed, Broadband, Gateway is currently recruiting for NOC Engineers for its Glo 1 subsidiary.

NOC ENGINEERS
Ref: NOCE

Qualification
•Minimum of Bachelor’s degree in Engineering or other relevant discipline.
Experience/Skills
• 7 years experience in operations and maintenance in a data telecommunication company.
• Familiar with Operation Support System (OSS)/Business Support System.

Responsibilities
• SLA management/ trouble ticketing I quality reports.
• Developing the SLA as per the inputs received from the Operations Team.
• Developing the monitoring matrices for SLA Performance.
• Fault isolation and monitoring of equipment through NMS (Network Management System).
• Monitor the network 24/7 and facilitate correction of carrier misalignment problems.
• Provide technical reactive/proactive service to customers reporting fault, working within committed SLAs,
• Ensure clear records of work carried out are maintained.

Method of Application
Qualified candidates should e-mail their resume with a passport photograph, if possible (quoting the relevant references for the vacancy in the subject of the e-mail) to: Glo1.job@gloworld.com
Only short listed candidates will be contacted

Deadline: 24th August 2010