Jobs at World Bank

Team Assistant

Duties and Accountabilities

These will include, but are not limited to:

•    Keeping abreast of the Organization’s directives on and ensuring effective processing of all project documents.
•    Using desktop processing skills to produce complex texts, reports, figures, graphs, etc., according to Bank format and distribution.
•    Collecting and inputting data provided by Task Team Leaders into the central database, including processing new project status reports.
•    Tracking and reporting on appropriate aspects of the Team’s operational activities.
•    Drafting standard letters, memos, faxes, etc. conforming to the Organization’s regional standards, using proper grammar, punctuation and style.
•    Drafting minutes of meetings.
•    Performing Analytical tasks as may be requested by the Team Leader from time to time.
•    Providing assistance in editing large documents.
•    Maintaining up-to-date divisional project files (both paper and electronic).
•    Answering internal and external queries on the assigned portfolio or, as necessary, taking accurate and comprehensive telephone messages, and routing them to appropriate persons to handle. 
•    Assisting in preparation and logistical planning for various events, e.g. conferences, workshops, negotiations, board presentation and signing, etc.
•    Maintaining current distribution lists, phone/address lists of project/product contacts, and distributes documents for the team.
•    Serving as a back-up to other staff and Task Team Assistants on project and administrative tasks.

Requirement

•    Excellent command of written and spoken English
•    Excellent interpersonal and communication skills, and ability to interact tactfully with people of all levels.
•    Demonstrable team spirit and strong desire to actively contribute to a team’s objectives.
•    Willingness to extend his/her working hours to meet deadlines and at short notice.
•    Ability to function effectively in multi-disciplinary teams within a matrix management environment.
•    Ability to work independently and produce excellent results under pressure.
•    Excellent word and data processing skills (Word, Excel, Lotus Notes, etc.)
•    Ability to pass relevant Bank Group tests in place at time of recruitment (e.g. English language, computer applications, etc.).
•    Minimum of two years cognate experience.
•    HND or First Degree obtained at not less than Lower credit or Second Class (Lower) grades, respectively. 

Receptionist

Duties and Accountabilities

a)Maintaining/updating regularly a data base of CO Contact list and CO Directory list, including ministries, agencies, hospitals, hotels, embassies etc and arranging for its distribution at regular intervals;
b)Greeting and issuing the welcome package for visiting mission staff;
c)Ensuring the maintenance of the visiting mission area; the conference room(s) and other designated offices by ensuring that the areas are in good and orderly manner; set up with the basic office supplies; current information on VC etc;
d)Coordinate the office supplies and stationery
e)Performing any other office tasks as assigned by the supervisor


Requirement
o    HND or Bachelors degree in Secretarial studies, Office Administration, Communication or any relevant business discipline.
o    At least 2 to 3 years direct relevant experience in a large international or multinational or corporate or public service organization;
o    Good English language skills (verbal and written) and working knowledge of relevant computer software, particularly Word, Excel, Internet;
o    Excellent phone etiquette, coupled with ability to take comprehensive and accurate phone calls/messages, ensuring they are routed in a timely and efficient manner to the proper destination;
o    Good team player with ability to interact tactfully and affectively with staff at all levels;
o    Willingness to seek assistance from supervisor(s)/colleagues and learn from them;
o    Ability to deal accurately and complete tasks according to specific standards;
o    Ability to function effectively in multi-disciplinary teams within a matrix management environment.
o    Ability to follow through on work priorities, and respond creatively to client requests.
o    Demonstrated interpersonal skills, initiative, resourcefulness, effective time management, organizational skills and ability to handle confidential information.
o    Ability to solve simple routine problems/constraints.


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