Tuesday, October 18, 2011

Jobs at PZ Cussons Nigeria: Retail Manager

Job Title: Retail Manager
All Business Units - Lagos
 
The Role: Retail Manager (Grade 6) 
 
The successful candidate will be required to:   
  • Meet sales target for the store.
  • Ensure the compliance of standards for quality, customer service, health and safety and resolve all legal and security issues where necessary.
  • Manage stock levels and make key decisions about stock control.
  • Analyse sales figures/data, interpret trends to facilitate planning and forecast future sales volume to maximise profits.
  • Manage stock levels and make key decisions about stock control.
  • Ensure the compliance of standards for quality, customer service, health and safety and resolve all legal and security issues where necessary.
  • Tour the sales floor regularly, speak with colleagues and respond to customers’ complaints or comments thereby resolving all urgent issues.
  • Promote the organization locally by liaising with local businesses, newspapers and the community in general.
  • Organize special promotions, displays and events.
  • Monitor local competitors, market trends in the retail industry and create awareness of forth coming customer initiatives.
  • Initiate changes to improve the business e.g. revising opening hours to ensure the store can compete effectively with the local market.
  • Ensure adherence to the Retail Operations procedure manual.
  • Update colleagues on business performance, new initiatives and other pertinent issues.
  • Manage and motivate team to increase sales and ensure efficiency.
  • Drive the effective co-ordination of staff including interview of potential hires training and development, conduct appraisals and performance reviews.
 
 
The Person: 
The successful candidate will be required to possess:   
  • A B.Sc. degree in any Engineering discipline would be preferred.
  • Excellent customer service, selling and Interpersonal skills.
  • 3 -5 years sales management experience with electronics or home appliances in a fast paced environment.
  • The ability for self-motivation and multi-tasking.
  • Strong leadership skills and ability to act independently.
  • Good retail management skills.
  • A high level of enthusiasm, drive and resilience.
  • Effective team management skills.
  • Proficiency in the use of Microsoft Word, Excel, PowerPoint and internet explorer.
 
Please note that only qualified candidates will be shortlisted
 
Closing date: 24 October 2011

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