Friday, July 2, 2010

Jobs at Quick Service Restaurant

A new Quick Service Restaurant (QSR)/fastfood brand set to open our first outlet on the Lekki/Ajah axis of Lagos in the 3rd Quarter of the year.
The Brand we seek to build will offer a unique blend of healthy meals and fresh delicacies in a casual and fun atmosphere.
Our outlets shall be exciting places - combining delicious food, soothing ambience, and unparalleled service - guaranteeing memorable experiences all the time, to all who pass through our doors.
The Brand promises signature recipes that customers can only get from our outlets; our people would be dedicated to ensuring that customers have an unforgettable time; while we commit to innovative and convenient service that ensure repeat purchases. Above all, we shall create an environment devoid of any dull moment, and ensure that customers experience a QSR brand like no other.

Who We Seek - General Requirements
In pursuit of the foregoing, we seek to hire smart, passionate, hardworking and intelligent young men and women who can connect to our stated goals. Consistent with our values, the people we seek to bring on board should possess the following attributes at the very minimum:
• Very neat and presentable
• Always willing to learn something new;
• Highly diligent and dependable;
• Unfailingly courteous, respectful and customer-friendly;
• Excellent verbal communication and numeracy skills.

(Code: HOO)
Candidate has responsibility for driving the overall brand equity, ensuring the unfailing consistency of the unparalleled customer experience which lies at the very core of our value proposition. In this regard, we will be relying on the successful candidate to:
• Develop and monitor financial and operational budgets of restaurants under supervision.
• Guide restaurant managers in keeping good track of the daily reconciliation of their master stocks against their sales, to secure a reliable picture of stock movement and its relation to the profitability of the shops.
• Ensure that top quality meals of same exacting standards are consistently offered our customers at all times across the entire restaurant chain; and that our business is recognised and embraced by the public as the leader in customer service standards in our industry.
• Implement our outlet expansion strategy, and drive rigorously thought-through initiatives to enhance increased sales and effective operations,
Candidates should possess the following qualifications:
• Minimum of 5 years working experience in a QSR Industry
• Experienced in managing a profitable and global QSK retail or consumer brand
• Familiar with the food industry trends, Solid accounting/fixed asset management competence.
• Practical performance management exposure
• Strong understanding of our local business-related laws, regulations and policies

(Code: RMP)
This function supervises and manages the daily affairs of the outlets in a profitable manner while satisfying customer needs and enhancing the image of the organization.
• Candidates should possess minimum of HND/B.Sc, Should have cognate experience in a reputable fastfood business/QSR and considerable management experience in leading people.
• Computer literacy
• Should not be more than 35 years

(Code: SMP)
This function assists the Restaurant Manager in ensuring maintenance of standard, product quality and hygiene compliance, motivates team in each shift and management of the shop's operations.
• Candidates should possess minimum of HND/B.Sc.
• Relevant experience in a reputable fastfood business/QSR or hospitality industry is required
• Computer literacy
• Should not be more than 35 years.

(Code: FMP)
• Successful candidate shall develop accounting policies and procedures, and ensure consistency in business processes,
• Regularly generate and provide to management all relevant accounting information for guidance and informed decision making.
• Ensure that the company fulfills all statutory requirements, including filing of returns, and tax compliance
• Co-ordinate all internal control activities and develop proper documentation for all accounting related processes.
• Should possess minimum of HND/B.Sc in Accounting.
• Candidates with HND/B.Sc in other disciplines but have ACA are eligible,
• Familiarity with use of modern accounting softwares,
• Cognate experience is required. However, sharp young men/women with minimal experience, but who meet the basic academic requirements, share our values, and genuinely seek serious career challenges, are encouraged to apply.

(Code: HRM)
• Successful candidate shall manage the recruitment, compensation, retention, and motivation of staff.
• Will be required to setup, plan and deploy training programs in the company.
• Ensure compliance with all regulatory issues affecting staff
• Design a best-place work plan for Management approval
• Manage all administrative and maintenance issues at the Head Office.
• Liaise with regulatory agencies such as NAFDAC, Ministry of environment, LAS EPA, Consumer Protection Council, Nigeria Tourism Board, amongst others, to ensure the company abides by all rules and regulations.
• Should possess B.Sc in Human Resources or the Social Sciences.
• Should have cognate experience in HR in any industry.


(Code: SCM)
Candidate will have responsibility to:
• Manage the various elements of the supply chain in such a manner that ensures goods and other inventory items are transported, stored and delivered on time and in good condition to the stores;
• Ensure issuance of purchase orders in alignment with the company's generic supply terms and conditions and in line with agreed timelines;
• Generate and analyze reports on the company's procurement spend on an on-going basis and make recommendations on areas for optimization and savings.
Interested candidates should:
• Possess minimum of HND/B.Sc in Accounting or Statistics from reputable institutions.
• Be familiar with use of modern accounting softwares,
• Possess strong cognate experience in supply chain management. However, young, sharp individuals with minimal experience, but who meet the basic academic requirements for this position, share our values, and genuinely seek serious career challenges, are encouraged to apply.

(Code: CSM)
• Candidate has responsibility to coordinate the Customer Service activities and ensure the compliance of the restaurant operators to the defined standards of the company.
• Gather and collect data/customer feedback on the strength of the brand and the services rendered.
• Research, suggest and implement ways of attracting and retaining customers.
• Develop service level agreements for all staff, and constantly evaluate/analyse staff SLA performance so as to ensure brand integrity.
Candidates should possess the following qualifications:
• Good university degree.
• High energy and passion for service excellence.
• Minimum of 3 years working experience in Customer Service.
• Familiar with the Food Industry Trends.
• Good in evaluation, analysis and reporting skills.

(Code: SSP)
This function requires a good level of maturity, influence and experience.
The Shift Supervisors work together with the crew members to ensure that all objectives and goals of the outlet are met and surpassed,
This position ensures that the outlet abides by the strictest qualify procedures, physical and food safety, quality of service and cleanliness.
• Candidates should possess minimum of OND/NCE.
• Must have strong and considerable experience in a reputable QSR.
• Should not be more than 30 years


(Code: SCK)
Crew members operate at the restaurant floor• cooking, frying, baking and serving customers.
This category of staff is very critical, as they cook/bake our unique offerings, interface with customers regularly, and therefore require the needed passion and commitment essential for the business. For this position, we are interested in:
• Graduate products of reputable catering schools who should be good chefs.
• Good OND/NCE in catering and management However, candidates with SSCE, are good chefs, and show maturity could be considered.
• Reasonable experience in a fastfood business/QSR or the hospitality industry.
• Fresh graduates of Polytechnics, Catering Schools, or Colleges of Education, and are willing to learn and quickly imbibe our values will equally receive strong consideration.
• Candidates should not be more than 26 years old.

(Code: SPA)
• Candidate has responsibility to organise the office, as well as the activities of the Managing Director, to ensure that the organisation's set goals are delivered.
• Should possess HND/B.Sc in any discipline.
• He/She must be proficient in modern computer packages, in the use of MS Word, Microsoft excel, and Powerpoint, amongst other applications.
• Should not be more than 30 years.

Method of Application

Interested and qualified candidates should apply on-line to: clearly stating the job title applied for, as well as the provided Reference code for the position. All applications must also Include daytime (landline or mobile) telephone numbers and e-mail addresses.
Only shortlisted candidates will be contacted.

Closing Date: 6th July, 2010.

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