Maersk Nigeria is recruiting for Equipment/Customer Service Coordinator – Container Inland Services (CIS), Apapa, Lagos, Nigeria
APM Terminals is looking for an individual who share our commitment to providing services that are second-to-none.
CIS Nigeria is part of Nigeria Cluster encompassing three other countries of Benin, Togo and Niger. CIS Nigeria operates two independent legal entities by the name of Ibafon Container Terminal and Lilypond Container Terminal. It is seeking a motivated and results oriented person to establish a proper internal control finance function for the Cluster. The role will be domiciled in Lagos, Nigeria with occasional travels to cluster countries.
POSITION RESPONSIBILITIES:
* Update the daily containers moves according to the current practice and guidelines communicated by the supervisor.
* Ensure efficient internal and external communication.
* Ensure an optimal data quality level within the department.
* Ensure customer’ query are attended to within 2 hours if by email, and immediately if customer is here
OTHER RESPONSIBILITIES:
* Support company’s values.
* Keep HSSE in mind at all times
* Perform other job related duties as required.
* Immediately report any issue/problem to the supervisor/manager.
KEY PERFORMANCE INDICATOR:
* CSS score
* RTU score
* Data quality level
* Timely attendance to customers complains
KEY SKILLS REQUIRED:
* Sense of urgency
* Effective Communications
* Customer Service and Team Focus
* Good knowledge of equipment for container haulage
* Willingness to work in shift (day & night)
* Good communication & interpersonal skills
* Knowledge of PC and Maersk Line systems
* Minimum of 2 years experience in a similar environment, preferably in shipping
Click here for more details
No comments:
Post a Comment
Leave a reply